This is a conservative estimate of the wide-scale plunder
that includes monies garnered from hidden rate hikes, depreciation allowances,
write-offs and other schemes. Ironically, in 2009, the FCC's National Broadband
plan claimed it will cost about $350 billion to fully upgrade America's
infrastructure.
The principal consequence of the great broadband con is not
only that Americans are stuck with an inferior and overpriced communications
system, but the nation's global economic competitiveness has been undermined.
In a June 2010 report, Organization for Economic
Co-operation and Development (OECD) ranked the U.S. 15th on broadband
subscribers with 24.6 percent penetration; the consulting group, Strategy
Analytics, is even more pessimistic, ranking the U.S. 20th with a
"broadband" penetration rate of 67 percent compared to South Korea
(95 percent), Netherlands (85 percent) and Canada (76 percent). Making matters
worse, Strategy Analytics projects the U.S. ranking falling to 23rd by year-end
2010.
But these are just overall statistics. Today, people in
Japan, Korea, Europe and other countries get broadband services that are
100-mbps services in both directions for what we pay for inferior, Asymmetric
Digital Subscriber line (ADSL), while in Hong Kong companies have started to
offer 1-gigabit speeds.*
Part of the reason for this is these countries have sunk
more fiber optical cable into the ground and connected more homes to the
next-generation grid. According to the OECD, the U.S. ranks 11th with only 5
percent fiber penetration, compared to Japan (54 percent), Korea (49 percent)
and European OECD countries (11 percent).
Another reason for the woeful state of U.S. broadband is
that we have one of the slowest networks in the world. According to the
technology company, Akamai, the U.S. ranked 22nd globally in average connection
datarate speed, averaging only 3.8-mbps in Q-4 2009. In comparison, Korea's
average datarate was nearly three-times faster (11.7-mbps), Hong Kong more then
double (8.6-mbps) and Japan was at 7.6-mbps. A surprise to many, Romania had an
average rate of 7.2-mbps and Latvia clocked at 6.2-mbps.
Screwed
Grand cons regularly screw Americans. Millions bet the
lottery that never pays off; millions go to Las Vegas and Atlantic City hoping
for the big score and leave with empty pockets; and millions bet big-time on a
housing run-up and lost big, big time. Hustlers offer a zillion get-rich
schemes over TV and the Internet that people accepted either out of naivety,
greed or desperation. But one of the greatest -- and little reported -- scams
perpetuated on the American public is the broadband con.
The scam was simple. Starting in 1991, Verizon, Qwest and
what became AT&T offered each state -- in true "Godfather" style
-- a deal they couldn't refuse: Deregulate us and we'll give you Al Gore's
future. They argued that if state Public Utility Commission (PUCs) awarded them
higher rates and stopped examining their books, they would upgrade the
then-current telecommunications infrastructure, the analog Public Switched
Telephone Network (PSTN) of aging copper wiring, into high-speed and two-way
digital optical fiber networks.
State regulators, like state politicians, are seduced by the
sound of empty promises -- especially when sizable campaign contributions and
other perks come their way. Hey, what are a few extra bucks charged to the
customer every month for pie-in-the-sky promises? And who cares about massive
tax breaks, accelerated depreciation allowances and enormous tax write-offs?
The promises sound good on election day and nobody, least of all the voter,
reads the fine print.
The broadband con has been played out across the country. In
California, Pacific Bell (now part of AT&T) claimed it would spend $16
billion and have 5.5 million homes wired by 2000. Instead, after a merger with
SBC in 1997 (renamed AT&T in 2005), it secured state deregulation and
simply stopped building out the fiber-based broadband infrastructure. On the
East Coast, things were pretty much the same. Bell Atlantic, which covered New
Jersey to Virginia and is now part of Verizon, claimed it would spend $11 billion
and have 8.7 million homes wires by 2000. And in Connecticut, SNET (now also
part of AT&T) promised to spend $4.5 billion and have the entire state
rewired by 2007. In the mid-West, the story was similar. Ameritech (now part of
AT&T and which controlled five states, including Illinois and Ohio) claimed
they would have 6 million homes wired by 2000. For Ohio, Ameritech claimed it
would rewire every school, library and hospital with fiber by 2000. None of
these promises have been realized.
Over the last two decades, the telcos have engaged in a lot
of sleight-of-hand tricks to make Americans believe that broadband was real and
their service was the world's best. In 1996 the Internet hit and everyone
wanted to go online. This migration to the World Wide Web was led, not by
AT&T and Verizon, but by thousands of small and larger ISPs from AOL and
Prodigy to over 9,500 small ISPs.
By 1998, not only did the telephone companies mostly stop
building out their networks, but instead of rolling out the next-generation
"info superhighway," they pulled a bait-and-switch and rolled
backward, offering customers ADSL service, a watered-down "broadband"
connection that runs on good old copper wire.
Another trick used by telecoms has been to submit to federal
and state regulators falsified cost models, often lying to regulators and the
public. For example, the great lie was voiced in 1991 when the telecom boldly
announced the new broadband age based on technologies that they claimed capable
of delivering 45-mbps bi-directional services, but the technologies didn't
exist and couldn't work out at the cost models submitted. When pushed, the
phone companies presented self-produced, self-funded or self-serving
"research" by shill think-tanks to buttress their claim for higher
rates.
Now, nearly two decades after Gore announced the Info
Superhighway and the telcos secured deregulation to build out the
next-generation communications infrastructure, the nation's two largest phone
companies, Verizon and AT&T, have begun to seriously deploy fiber services.
In 2004 and with much fanfare, Verizon introduced FiOS, a fiber-to-the-home
service. Today, it claims only 3.6 million subscribers and new subscriptions
have stalled.
AT&T, which originally promised to launch its advances
service, U-verse, in 2006 in 15 markets, got it running in 2007 but in only 11
markets -- and then not through an entire market. As of the end of Q-2, 2010,
it claimed 2.5 million subscribers. Sadly, the telecoms have only 6 million
full broadband fiber subscribers as of 2010. What happened to the other 94
million households they promised to sign-up?
Americans have paid and paid again billions of dollars for
an imaginary upgrade to create a fiber optic future. The estimate of $320
billion has already been collected which means that every household has paid
almost $3,000 to upgrade the phone networks. The question no wants to really
address is simple: What have Americans gotten for the telecom broadband
rip-off?
Playing the con
In order to understand how the broadband con works, it is
useful to examine how it has played out in one state and extrapolate this to
the other 49 states. In this case, we will examine New Jersey as representative
of a nationwide policy.
New Jersey state law requires that by 2010, 100 percent of
the state is to be rewired with 45-mbps, bi-directional service. To meet this
goal, Verizon collected approximately $13 billion in approved rate increases,
tax break and other incentives related to upgrading the Public Switched
Telephone Networks. To cover its tracks, Verizon submitted false statements
year after year, claiming that it was close to fulfilling its obligations. For
example, in its 2000 Annual Report, it claimed that 52 percent of the state
could receive "45-mbps in both directions or higher."
Based on such false claims, Verizon has benefited for
significant pricing increases for essentially inexpensive computerized
services. For example, Call Waiting and Call Forwarding cost less then $.01
cent to offer yet the company charges $4-$7 for such features. In addition,
fees for inside wiring went up to $7.00 from $1.25.
The company also benefited from more invisible perks. It
secured massive write-offs on its network even though it wasn't being replaced;
it actually secured a write-off of over 105 percent above the amount of
construction. These write-offs helped save it billions in taxes. These factors
have helped significantly heighten the company's Return on Equity, the standard
measurement of profits, jump from 12-14 percent before deregulation to 30-40
percent.
But all this gets complicated as they are no longer required
to submit full New Jersey annual or quarterly reports and the FCC's filing
requirements stopped in 2007. So, in 2009, Verizon, New Jersey outlined
financials showed a "net income" loss of $194 million dollars, and a
$160 million "tax benefit" and a series of "affiliate
transactions," meaning transferring expenses to the utility but without
showing monies flowing back.
Verizon's New Jersey coverage is for approximately 3.2
million households, which represents about 3 percent of total U.S. households.
Extrapolating from New Jersey, we estimate that Americans have been bilked of
at least $320 billion since deregulation went into effect in the mid-'90s.
Digital Houdini
Federal and state regulators ignore the great telecom
rip-off -- politicians simply get too many contributions from too many
lobbyists to worry about their constituents' phone bills. Telephone companies
have orchestrated a massive digital Houdini act in which they present an image
of an essential service that offers customers more for less.
After almost 20 years of telecom deregulation, the American
communications infrastructure is in shambles. The FCC's broadband plans are now
in play. While much debate has taken place over the future of net neutrality,
particularly in light of the Google-Verizon proposal to maintain Internet net
neutrality on wireline distribution and end it on wireless communications,
little attention has been paid to the never-ending rate hikes, failure to
deliver on previous promises, poor state of fiber deployment, and into who
pocketed the missing $320 billion in over charges.
In 1967, James Coburn stared in a wonderful satire, The
President's Analyst, about the corrupting power of a secretive TPC, the phone
company. The film pits the Central Enquiries Agency (CEA) against the Federal
Bureau of Regulation (FBR), an all-male agency consisting of J. Edgar Hoover
look-alikes all under five-foot-six-inches tall. In the intervening four decades,
but especially since the break-up of AT&T in 1984 and deregulation starting
in 1993, the power of the telecommunications companies, including the cable
industry, has both increasingly grown and become increasingly invisible. <br> <br>
A century ago, giant corporate trusts dominated America's
economic landscape. A century later, they are back in full force and even
greater control over the nation's economic life and political culture.
(For more detailed analyses of the great broadband rip-off,
visit www.teletruth.com.)
David Rosen is a regular contributor to CounterPunch,
Z-magazine and Brooklyn Rail and is author of 'Sex Scandals America: Politics
& the Ritual of Public Shaming' and 'Off-Hollywood: The Making &
Marketing of Independent Films.' He can be reached at drosen@ix.netcom.com.
Bruce Kushnick, the founder of New Networks Institute, is a telecommunications
industry analyst who regularly reports for Harvard Nieman’s Watchdog. He can be
reached at bruce@newnetworks.com. |